eComm Customer Service Agent, Calendars.com

October - November 2013

 

Seasonal Contractor for largest online calendar sales company.  Maintain and grow personal knowledge of products, promotions and sales techniques.  Using knowledge to increase sales averages. Process phone, chat and email orders and inquiries.  Assist customers with order, account issues and site issues. Answer routine inquiries about products and services. Record customer contacts and communicate /escalate issues as needed to management. Assist cross-departmentally as needed.

 

 

eStore Team, Whole Foods Global Headquarters

July - September 2013.

 

Contractor for health grocery company performing site testing, data entry and maintain online food ordering website for all the regions in the United States, Canada and the UK.

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HR Assistant, eMDs (Electronic Medical Database)

2011 - February 2013

 

Contractor as a Human Resources Assistant to HR Director & Payroll Assistant to Payroll Manager. Performed basic administrative duties, assisted employees with online benefit sign up, created new hire handbook pamphlet for company new hires, created payroll reports, created / organized file room and filled in as the receptionist at the front desk when needed.

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Receptionist, Home Away

2011

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Contractor assignment through Ajilon Staffingas a Receptionist for online home rental company at their Pennfield location in South Austin.  Greeted staff and guests, answered phones, operated switchboard, decorated during the holidays & operated switchboard.